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Responsible Gaming at I2bet

At I2bet, we are committed to providing a safe, enjoyable, and responsible gaming environment for all our players. We recognise the importance of preventing problematic gambling behaviour and encourage all players to engage in gaming as a form of entertainment, not as a way to make money.

Playing Responsibly

To ensure a positive gaming experience, please consider the following guidelines:

  • Play for entertainment purposes only.
  • Avoid chasing losses.
  • Set personal limits on your gaming activity.
  • Do not allow gambling to interfere with your daily responsibilities.
  • Only gamble with money you can afford to lose.
  • Take regular breaks from playing.

Recognising Problem Gambling

If you find yourself answering “yes” to several of the following questions, it may be time to take action to prevent gambling from negatively impacting your life:

  • Does gambling affect your work or studies?
  • Has gambling caused conflicts with family or friends?
  • Do you often try to win back losses?
  • Have you borrowed money to gamble?
  • Do you see gambling as a source of income?
  • Do you find it difficult to control your gambling?

Support and Help

If you are concerned about your gambling behaviour, we encourage you to seek help from reputable organisations dedicated to supporting those with gambling problems. These include:

  • Gamblers Anonymous
  • Gambling Therapy
  • GamCare

These organisations offer advice, counselling, and support services to help you regain control.

Self-Exclusion and Taking Breaks

I2bet offers several tools to help you manage your gaming activity, including self-exclusion and cooling-off periods. You can request to exclude yourself from your gaming account for a minimum of six months, during which time your account will be locked and you will not receive any promotional material.

Shorter cooling-off periods are also available, including 12-hour, 24-hour, 7-day, and 30-day breaks. These measures are irreversible for the duration of the specified period and apply to all games on your account.

To activate these options, please contact our Customer Support team who will assist you promptly. We also recommend requesting self-exclusion from any other gambling sites where you have accounts.

Longer-Term and Permanent Self-Exclusion

We provide longer self-exclusion options ranging from 180 days up to 5 years. Permanent self-exclusion is also available upon request. During these periods, you will be required to withdraw any funds and will not be automatically reinstated once the period ends.

Safety Tools: Reality Checks and Loss Limits

To help you control your gaming habits, I2bet offers safety tools such as Reality Check alerts and loss limits:

  • Reality Checks: These are pop-up reminders that notify you of the time spent logged into your account, helping you manage your playing duration.
  • Loss Limits: You can set limits on the amount of money you are willing to lose over a day, week, month, or year. Once reached, you will be prevented from further losses during that period.

Changes to loss limits take effect immediately when decreased, and after seven days when increased. You can manage these settings in the Responsible Gaming Controls section of your account.

Age Restrictions and Verification

Players must be at least 18 years old to register and play at I2bet. It is the responsibility of players to ensure they meet the legal age requirements in their jurisdiction.

During account registration, players must confirm their age and provide personal details for verification. Any underage players found to have provided false information may have their winnings forfeited and face legal consequences.

Protecting Minors

We advise parents and guardians to take the following precautions to prevent underage gambling:

  • Password protect devices such as computers, mobiles, and tablets.
  • Do not leave devices unattended while logged into gaming accounts.
  • Keep account details and payment information inaccessible to children.
  • Use filtering software like Net Nanny or SafeKids to restrict access to gambling sites.

If you suspect an underage person is using our platform, please contact our Support team immediately. We take such reports seriously and will investigate promptly.

Setting Limits on Deposits and Gameplay

I2bet empowers players to manage their budgets by allowing them to set weekly deposit limits. These limits help ensure that you only gamble with money you can afford to lose.

Additionally, you can set limits on cash game stakes, tournament buy-ins, and even block yourself from specific casino games or sports betting through the responsible gaming tools available in your account.

General Guidelines for Safe Online Gaming

  • Play with money you can afford to lose and never use funds needed for essentials.
  • Do not chase losses by increasing stakes.
  • Avoid playing when upset, tired, or depressed.
  • Balance gaming with other hobbies and activities.

Additional Tools to Help You

For comprehensive blocking of online gambling sites, consider using software such as gamban® or GamBlock, which restrict access to gambling platforms across your devices.

Remember, if you feel your gambling is becoming problematic, do not hesitate to seek professional support and use the tools available to help you regain control.

Our Commitment

I2bet is dedicated to promoting responsible gaming and supporting players who wish to control or limit their gambling activity. We strive to maintain a safe environment where gaming remains a fun and entertaining pastime.